General Terms and Conditions of GMS Center Services

For the purposes of these terms, the following terms shall have the meanings set forth below:
- Center: GMS Center.
- Candidate / Student: Any person registered with the Center to benefit from its services.
- Partners: Educational institutions, training centers, and employers in Germany.
- Contract: The agreement signed between the Center and the Candidate specifying the nature of services, duration, and fees.

GMS Center provides guidance and administrative support services for study, training, or work in Germany, including notably:
- Preliminary file review and eligibility assessment.
- Guidance on choosing the most suitable path for the academic or professional situation.
- Assistance in compiling and preparing the administrative file.
- Translation and legalization of documents where applicable.
- Networking with German partners (schools, training centers, employers).
- Accompaniment in visa application procedures and providing necessary guidelines.

📌 Important Warning:
The Center acts as an administrative intermediary and consultant; it cannot guarantee the visa or final acceptance, as the decision rests exclusively with the German authorities and relevant partners.

GMS Center commits to:
- Handling files with seriousness and professionalism.
- Making every effort to prepare a strong file compliant with German requirements.
- Accompanying the candidate step-by-step and explaining all stages clearly.
- Informing the candidate of any updates or additional requests promptly.
- Providing guidance and alternative solutions in case of deficiencies (language, experience, documents).

Service fees are detailed in the contract signed between the parties.
- Registration fees are for file opening, review, and initiating procedures, and are non-refundable.
- Fees can be paid in installments according to the agreed schedule.
- In case of unjustified payment delay, the Center reserves the right to suspend services until the situation is regularized.

The candidate undertakes to:
- Provide correct information and authentic, up-to-date documents.
- Respect deadlines for submitting required documents.
- Commit to attending interviews and scheduled appointments.
- Inform the Center of any change affecting the file (marital status, address, professional status...).
- Adhere to instructions and guidance provided by the Center.

📌 Note:
Any fraud, forgery, or provision of incorrect information leads to immediate file cancellation without compensation.

Both parties acknowledge that rejection is possible in some cases due to various reasons related to authorities or admission criteria.
In case of rejection:
- The Center commits to explaining rejection reasons to the candidate when available.
- The Center studies the possibility of:
* Re-applying after correcting errors.
* Improving the file (language, additional training, experience).
* Proposing a more suitable alternative path.
- The Center continues to accompany the candidate according to the contract terms.

📌 Warning:
Subsequent attempts may require additional waiting periods according to applicable laws.

The candidate is aware that:
- File processing time varies by individual case, partner, and consulates.
- In some cases, the waiting period may extend to 6 months, a year, or more.

Center's commitment in case of delay:
- Continuous follow-up with relevant partners.
- Working to complete any deficiencies as soon as possible.
- Accelerating procedures as much as possible within the legal framework.
- Keeping the candidate constantly informed of file updates.

Refund operations are subject to the conditions specified in the contract.
- Fees are not refunded in case of candidate withdrawal after procedures start.
- No refund in cases of fraud or forgery.
- In some rejection cases not related to the candidate, partial refund may be considered as stipulated in the contract.

The Center bears no responsibility for decisions by consulates, German partners, or any legal changes.
- The Center bears no responsibility for delays caused by external parties.
- The Center's responsibility is limited to the administrative and advisory services provided.

All personal data is handled with strict confidentiality.
- Data is used only for processing the candidate's file and within the framework of applicable laws.
- Data is not shared with any party not concerned with the file.

For any inquiry or clarification regarding these terms or services, you can contact us via:
- Official Email
- Phone
Or visit our offices during working hours.